M. Assumpció Vilà i Planas, Síndica de Greuges de Barcelona

Who is the Síndica?

The Sindica de Greuges of Barcelona, M. Assumpció Vila i Planas, took office on May 13 2010. lt was named unanimous by all political groups after the consultation process to all entities and institutions that are inscribed in the municipal registry.

Vila has developed almost all her trajectory in the third sector. Since 1978 and until 2002 she managed different areas of cancer voluntary workers in Barcelona, and of attention to the older people in sanitary centers and residences. Also she was coordinator of the Catalan Federation of Social Voluntary Workers in Barcelona, and member of the Managerial Board of the Catalan Federation of Social Voluntary Workers.

Between 1980 and 2001 she worked as executive and technical secretary to the Spanish Association Against the Cancer (AECC). The year 2002 was a cofounder of the Catalan League Foundation of Cancer Help, Oncolliga, where she was manager between 2006 and 2010. Between 2002 and 2010 she was the president of the Table of Entities of the Third Social Sector of Catalonia and president of the Catalan Federation of Social Voluntary Workers, between 2005 and 2007.

In the new stage of the institution, the Sindica has assumed the experience and the approaches of the ftrst defender. She has given continuity to the work for the improvement of the guarantees of the rights and for the full realization of the principles of good Administration.

To develop her functions, the Sindica works with a general deputy and a multidisciplinary team of advisors and technicians.

General deputy

The Plenary of the City Council approved on February 22nd 2019 the appointment of Natàlia Ferré Giró as new Deputy to the Síndica de Greuges (Ombudsman) of Barcelona. She is replacing Marino Villa, who has been deputy to the institution from 2005 until 2018.

Natàlia Ferré Giró (Reus, 1974) has a Master’s Degree in Law, a Diploma in Criminal Policy and a Master's Degree in Alternative Conflict Resolution. It is a technical legal advisor who majored in mediation and was trained in alternative conflict resolution techniques in Argentina, a pioneer country in the field of mediation.

She founded Tarc in 2004, the first private mediation center approved by the Generalitat of Catalonia. Since 2014 she is a partner and founder of ADDO Conflict Resolution, a firm specialized in conflict resolution and mediation. Before being appointed as Deputy to the Ombudsman of Barcelona, ​​she was part of the Private Law Mediation Center of the Department of Justice of the Generalitat of Catalonia. Ferré Giró is also currently working as a professor of mediation and negotiation in several universities, in public administration, professional associations, among others.